Captain on the flight and the flight crew were great. The onboarding was terrible with delays of several hours. The baggage claim was a nightmare from SJC to SEA but very good on the way back from SEA to SJC. The luggage took almost 45 minutes on top of being stuck taxiying for an hour after landing from SJC to SEA. Terrible experience from SJC to SEA. Will probably not fly Alaska again.
Everything was good the comfort the crew and a smooth flight
My experience wasn’t great but there was nothing anyone could have done differently. There were 2 babies on the flight that kept continuously screaming and crying. It was no one’s fault. It’s life!
Flight departed 2hours late with no reason given and then the ground crew neither the flight crew even acknowledged that passengers were inconvenienced !! Alaska is no longer a good airline with bad on time departures or arrivals. 2 of 2 for me now in 7 days
I like the airplane E175. I will never fly on a 737 Max.
Need to assign seats at check in not at gate. This was bad experience. Flight from Tampa it was assigned at check in and Seattle airport did not.
Our Alaska airlines flight eas cancelled 2 days in a row. They did nothing to sccomodate - no hotel rooms or meal vouchers. We were left on our own. We switched airlines to fly home. I would give this serious consideration before using this airline again.
Very late. Snack pretzels have no flavor. Soda options sink. Only one sugar free option and that with caffeine, bad for health
I took Alaska both going and coming from Seattle and both times the flight was delayed. My return flight to SJC was delayed by 45 mins. Boarding was quite slow and it wasnt fun to hear the boarding attendant claim on time departure when the flight was late. No screens in the plane to keep kids busy. Snack was dehydrating salty pretzels..crew was super nice
I slept through everything except the descent to landing, so I guess things were all great.
My Flight was cancelled and there was no other options available for me to Travel on that date and my options for the next day was all connecting flights that would have me in the airports all day before reaching my destination
The flight was canceled two hours before departure, it took over five hours to rebook us on another flight.
First, the flight was schedule to leave at 12:08. Delayed to 12:38. It is 12:58 and I am sitting at the gate. The staff are not communicating with us (just tell me it’s gonna be five hours if that’s the case, quit hufflepuffing around like you’re trying to board us when the plane isn’t even here and you don’t know where your crew are. I’m still waiting for any communication about the further delay. This is a rebooked flight from a cancelled flight yesterday, when the airline failed to fulfill its fiduciary responsibility to hotel and cover transport for overnight cancelations. Asking about the food on the flight? What food?!? Delta doesn’t serve meals unless you pay for them and you really want me to give delta a high rating for passing out processed snacks (fun size!)? Can we be for real. Delta is cementing itself in history as one of the cheap, stingy, outdated, glory days are over airlines, and it shows. I took this flight knowing delta was going to provide below level service but this is beyond burgers!! I can’t believe a multi billion or dollar company looked straight in my eyes yesterday and I told me this wasn’t their fault and there for the extra cost in hotel and hundreds of dollars in Ubers are MY RESPONSIBILITY. The only thing I am at fault for is believing delta is reputable company worthy of my dollars. I’m not even sure I want to be compensated unless it is cash because I would rather die never traveling again than to put money in their pockets.
Flight was delayed. Had to get rebooked. Diamond medallion but stuck in a crappy seat. Rebooked flight then got delayed again. Then when we finally boarded, we waited another hour for a new crew. Then landed in JFK and sat for another 40 minutes waiting for a crew to come to the gate to be able to deplane. Hot mess all around, which unfortunately is becoming the norm for Delta
My seat was changed at the last minute and I was moved to the last row, right next to the bathroom despite selecting my seat well in advance. I was also made to check my carry on due to space but when I got on the plane there was significant empty overhead space. Picking up my carry on from the luggage carousel added time to my trip which had already been extended due to delay.
3 hours late and all they have is was a $12 meal voucher. That’s not even enough to cover fast food.
Really bad baggage handling. Had my Rimowa bag badly damaged at the latches.
Friendly flight attendants. Comfort plus seats were very comfortable and had lots of leg room. 10A and 10 B.
Our flight to Zurich was delayed by almost 3 hours, so we missed our next flight. There was no indication it would be delayed this much. We were told the gate had changed and then it apparently took over 2 hours to load the "catering" on the plane. We were not compensated in any way for the trouble.
The 1st class male crew member was very pleasant - the short female with round glasses , maybe in 50’s had no personality- never spoke when delivering my food, drink, & never smiled the whole trip! In fact looked annoyed when the boarding proses was happening- I would never hire this woman - unfriendly . Have never dealt with a crew member like her-
In-flight staff was very helpful and excellent. However, the flight was delayed by 90 minutes. Also the boarding process should be expedited in case of delayed flights. This will help the passengers trying to make international connections.
The walk from baggage claim to the taxi is very difficult for older people I will never fly into JFK again. It is physically challenging
Flight was delayed by almost 5 hours. Suitcase was not loaded despite the flight being near empty (my colleagues’ suitcases did reach JFK, unlike mine). Had to argue on phone to get JetBlue to deliver the case to my hotel. Never again
Great. Loved that there was WiFi on flight to keep in touch and excellent service of beverages and snacks.
great flight. Pilot was communicative, flight attendants were excellent. Really nice experience except my tv didn’t work.
Overall, the flight was better than the flight I took to go to Florida, which had a bunch of problems. The crew is really nice and the plane was new so it had a small problem when we were on the runway, but the flight itself was great. They even made some time back up, which is always a good thing.
Everything was good except for deplaning in NY. Took way too long!!
Jet Blue keeps getting iit wrong. 4 hour mechanical delay followed by terrible boarding experience. This is my third horrific jet blue flight in 2024. I am going to try to avoid this loser in the sky
no wifi and the aircraft was very old with tiny 4” screens.
After we landed, we were held on the plane for 30 minutes. There was no one at the gate once we landed and we forced to sit on a plan that had already over an hour delayed.
Our flight was delayed several times. It left 9 hours after scheduling. We had to sleep in the airport.
Like all other airlines United makes you pay for everything. Like everyone, you have to pay for checking in a bag on top of your already expensive ticket. Hence no one does it and we all show up with our luggage at boarding which forces the company to push people to drop their luggage as there is no space. Well, that delays the boarding process a d generates frustrated passengers who lashes out on the poor crew. Please go back to the simple past: charge my original ticket 30 dollars more and make one bag check in included (even in basic economy). I won't even see the difference on price but will definitely notice the beauty of having the chance to ship my luggage !
The Check-in process at ORF for united is ABSOLUTELY TERRIBLE. I got there two hours early for a flight down the street and didn’t make it halfway to the register before I had to get out of line and remove my bags or miss my flight. This is every day thing and I’m clueless how this has gone on for years. This was the final straw. I’d rather pay a fortune more for a different airline than deal with this process
The new Airbus A231neo has neat tech but the economy seats are so tight together that I always had my shoulders against one passenger or the other. I was very miffed that Basic Economy REQUIRES check-in of bags other than your personal carry-on; if you want to offer low-cost airline prices and then add services for a fee, just let me carry on my duffel. Hell, I could have put my carry on IN the duffel and called it a day but the gate agent would not let me; I ended up paying $40 for the risk of losing my bag. Not the worst flight, but far from the best.
Terrible Initial delay for almost an hour before boarding and departing in Seattle. Then a “customary” wait on the tarmac in Newark after landing for half an hour. I call it customary because it happens almost every time I land in Newark. I do t know if it’s Newark or United airline but it’s a travesty . I use Newark because it’s closer than jfk to where I live but am strongly considering switching because of extremely poor in time performance and Condé and delay after landing
The boarding process was delayed and the miscommunication of what seats are broken
It got us to our destinations pretty well but the flight from Dulles to Newark was the size of a school bus or less and the flight to Israel was better but premium seats are way tooo expensive and necessary. The seat cushions in economy plus are virtually nonexistent. The service was minimal. There was a noticeable absence of beverage service, including nonalcoholic beverages. The flight to Israel was my mos on time flight to Israel ever. The pilot talked too much, though, especially yelling instructions at everyone.
Both flights were late by about 30 minutes .. Other than that, everything was ok..
It was soooo hot I was sweating even at altitude. I know you want people to sleep, but keeping it that hot is stupid!
flight delayed, was put on another flight after standby queue, luggage was misplaced and arrived to me 3 days later
Horrible experience, they cancelled the flight , and we had to lose money on car rentals and hotels and tickets for extraction
We were delayed departing and also it took 40 min before we were able to exit the plane after landing and there was no AC I felt like I’m going to die
To long of a delay and way to long on the plane. I know weather sucks, but I felt the flight crew did the bare minimum.
flight was delayed two hours delayed another two hours and ultimately cancelled
I didn't like that before both flights we had to wait for an hour sitting on the plane for maintenance reasons while this could have been done earlier. I also didn't like that we had to pay even for water. The small water bottle is 5 dollars. I also didn't like that the ticket didn't include either carry on or check in bag, are we supposed to travel without anything? I'm not happy with that.
Terrible experience, will definitely NEVER fly with Spirit again (this was my first AND last time). They canceled the flight JUST minutes before we were about to board, with no warning, no reason, and no recourse. We managed to get on a different, much more expensive one-way flight home (with United) later that night, and arrived early the next morning, although by that point, the garage with our car had already closed for the day. So we were left having to pay an exorbitant $200 Uber ride to get home. Trying to fly with Spirit is definitely “penny wise and pound foolish,” absolutely NOT worth whatever meager savings they promise (and then still nickel and dime you for everything from water to a carry-on bag).
It was awful. I would have to really contemplate ever flying with spirit again!!
Every last departure to get to our two destinations was horrible delayed putting us way after midnight to get to home and had to pay extra day for parking due to them getting us back to Myrtle Beach airport after midnight. The attendant on our flight from Newark decided to spray disinfected down the aisles and cause our eyes mouth and throat to burn and thanks to that we have suffered sinusitis. Shame on Kayak for having this airline on your site.
My flight was canceled, resulting in not being able to make my daughters graduation in time.
I recently flew with Spirit Airlines and had an incredibly disappointing experience. I brought a book bag, which should have easily fit in the overhead compartment, but there was no space left. Instead of offering any assistance or a reasonable solution, the airline made me pay $70 for my book bag. This fee was extremely unreasonable and added unnecessary stress to my travel. To make matters worse, the flight attendant was extremely rude, further souring the entire experience. I had a terrible time and will not be flying with Spirit Airlines again.
